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FAQs

What is a license key? Is it necessary to activate it?

license key is a data string that verifies authorized software product access.  You must need to activate your license to get all features, updates, and premium support.

The Plugin isn’t working?

Please check the version number of your plugins. Always use the most updated plugins available on your WaaS Hero account dashboard.

If you are using the most updated version please contact support.

How do I add an Email Invoice?

  1. Go to WP Dashboard
  2. Navigate to SH Email Invoices Addon > Add Email Invoice

Can I generate the Invoice in any currency?

Yes, Subscription Hero Email invoices Addon allows you to choose any currency you want for the invoice.

Can I use this without the Subscription Hero Plugin?

No, This addon has a dependency on the Subscription Hero plugin. It won’t activate without it.

Can I edit or change the status of an existing Invoice?

Yes, This addon allows you to edit the invoice after saving it and change the status of the invoice to right away or simply select “No” on the “Send Invoice” drop-down option located right underneath the “Invoice Status” drop-down menu.

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