Can I create and use multiple libraries at a time?
Yes, You can create and activate multiple libraries from various sites at a time.
What is a license key? Is it necessary to activate it?
A license key is a data string that verifies authorized software product access. You must need to activate your license to get all features, updates, and premium support.
How to refresh the templates on the front end?
You can refresh your templates on the front end by simply clicking on the refresh icon on the top right corner.
After how long does the library synchronize automatically?
The library is set to automatically sync after every 24 hours.
Can we reorder Templates on the client front end?
No, we can’t. The order depends on the default settings of Elementor.
Should we generate a different code on our server plugin for each different client site?
No, you can use the same server code on different client sites.
Where can I check the errors?
You can check the errors in the log file created by the plugin.
The Plugin isn’t working?
Please check the version number of your plugins. Always use the most updated plugins available on your WaaS Hero account dashboard.
If you are using the most updated version please contact support.
Where do I install the Template Hero Elementor server and Template Hero Elementor client plugin?
The Template Hero Elementor server plugin is installed on a Single Site or Subsite of a MultiSite where you have your Templates saved.
The Template Hero Elementor client plugin is installed on a Single Site or Subsite of a MultiSite where you want to import your templates.
Can I network activate the Template Hero Elementor client plugin while the server plugin is on a subsite of that MultiSite?
No, you cannot Network activate the Template Hero Elementor client plugin on the same MultiSite with the Template Hero Elementor server plugin.
What Happens When I network activate the Template Hero Elementor client plugin on a MultiSite?
Network activating the Template Hero Elementor client plugin allows you to share the templates with all the subsites in that MultiSite environment.
Note: If you want to network activate the Template Hero Elementor client plugin then make sure that the Template Hero Elementor server plugin is not activated on any subsite.